.dashboard-container{display:flex;height:100vh}.dashboard-main{flex:1;display:flex;flex-direction:column}.dashboard-content{flex:1;padding:2rem;background:#f9f9f9}.px-2{padding-left:20px!important;padding-right:20px!important}.px-3{padding-left:30px!important;padding-right:30px!important}.px-4{padding-left:40px!important;padding-right:40px!important}.px-5{padding-left:50px!important;padding-right:50px!important}.px-10{padding-left:100px!important;padding-right:100px!important}.tickets-item{border:1px solid rgba(0,0,0,.06);border-radius:6px;margin-bottom:10px;background:#fff}.tickets-item.ticket-success{border-left:6px solid #349956}.tickets-item.ticket-warning{border-left:6px solid #f59e0b}.tickets-item.ticket-alert{border-left:6px solid #ef4444}.ticket-header{display:flex;justify-content:space-between;align-items:center;padding:12px 14px}.ticket-header .ticket-title{font-weight:600;text-align:right;flex:1}.ticket-header .ticket-meta{text-align:left}.chevron{font-size:14px;color:#0009;transition:transform .8s ease}.points-list{margin:0;padding-left:18px}.ticket-meta{display:flex;align-items:center;gap:12px}.metric-count{font-weight:700;color:#000c}.importance-label{font-size:12px;color:#00000073}.point-item{display:flex;gap:12px;align-items:flex-start;margin-bottom:10px;background:#fbfdff;border:1px solid #eef6fb;padding:10px;border-radius:6px}.point-icon{width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;font-size:12px;border-radius:4px}.icon-normal{background:#e6eef7;color:#0f172a}.icon-warning{background:#fff4e6;color:#92400e}.icon-error{background:#ffeceb;color:#9b1c1c}.point-text{line-height:1.4;color:#0f172a}.points-plain{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.points-plain-item{padding:10px 12px;background:#f8fafb;border:1px solid #e2e8f0;border-radius:5px;font-size:14px;line-height:1.5;color:#1e293b;transition:all .2s ease;word-break:break-word}.points-plain-item:hover{background:#f1f5f9;border-color:#cbd5e1;box-shadow:0 1px 3px #0000000d}.points-plain-item::marker{color:#64748b}.modal-overlay{position:fixed;inset:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;animation:fadeIn .2s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-content{background:#fff;border-radius:8px;box-shadow:0 10px 40px #00000026;max-width:500px;width:90%;max-height:80vh;overflow-y:auto;animation:slideUp .3s ease}@keyframes slideUp{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.modal-header{padding:18px 20px;border-bottom:1px solid #e2e8f0;display:flex;justify-content:space-between;align-items:center}.modal-title{margin:0;font-size:18px;font-weight:600;color:#1e293b}.modal-close{background:none;border:none;font-size:24px;color:#64748b;cursor:pointer;padding:0;width:30px;height:30px;display:flex;align-items:center;justify-content:center;border-radius:4px;transition:all .2s ease}.modal-close:hover{background:#f1f5f9;color:#1e293b}.modal-body{padding:20px;color:#475569;line-height:1.6}.modal-body p{margin:0 0 12px;font-size:14px}.modal-body h4{margin:0;font-size:14px;font-weight:600;color:#1e293b}.modal-body ul{margin:8px 0 0;padding-left:20px}.modal-body li{margin-bottom:6px;font-size:14px}.modal-footer{padding:14px 20px;border-top:1px solid #e2e8f0;display:flex;gap:10px;justify-content:flex-end}.modal-footer .btn{padding:8px 16px;font-size:14px}.modal-input-container{margin-top:20px;display:flex;flex-direction:column;gap:8px}.modal-input-container label{font-size:14px;font-weight:600;color:#1e293b;margin-bottom:4px;display:block}.modal-input{width:100%;padding:12px 16px;font-size:14px;line-height:1.5;color:#1e293b;background-color:#fff;border:1px solid #d1d5db;border-radius:6px;outline:none;transition:all .2s ease;box-sizing:border-box;font-family:inherit}.modal-input::placeholder{color:#9ca3af;opacity:1}.modal-input:hover{border-color:#9ca3af}.modal-input:focus{border-color:#3b82f6;box-shadow:0 0 0 3px #3b82f61a;outline:none}.modal-input:disabled{background-color:#f3f4f6;color:#6b7280;cursor:not-allowed;border-color:#e5e7eb}.ticket-actions{display:flex;gap:8px;margin-top:14px;flex-wrap:wrap}.btn-pill{display:flex;align-items:center;gap:0;border-radius:20px;overflow:hidden;border:none;cursor:pointer;font-size:13px;transition:all .2s ease;padding:0}.btn-pill-action{background:#2c3e50;color:#fff;padding:6px 12px;font-weight:600}.btn-pill-label{background:#f1f5f9;color:#475569;padding:6px 12px;font-weight:500}.btn-pill:hover .btn-pill-action{background:#1a252f}.btn-pill:hover .btn-pill-label{background:#e2e8f0}.ticket-actions-inline{display:flex;gap:6px;align-items:center}.info-box-selected{border:2px solid #3b82f6!important;box-shadow:0 4px 12px #3b82f626!important;background-color:#eff6ff!important;transform:translateY(-2px)}.tickets-box{margin-top:clamp(30px,22.55px + 1.49vw,44px);box-shadow:0 4px 4px #00000040;padding:clamp(15px,7.02px + 1.6vw,30px);background-color:#fff;border-radius:10px;@keyframes slideDown{0%{opacity:0;max-height:0;transform:translateY(-6px)}to{opacity:1;max-height:1000px;transform:translateY(0)}}}.tickets-box .tickets-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:clamp(15px,9.68px + 1.06vw,25px)}.tickets-box .tickets-title{font-weight:600;font-size:clamp(20px,17.87px + .43vw,24px);line-height:1}.tickets-box .select-box{padding:7px 10px;border-radius:5px;border:0;outline:1px solid #EEEEEE;border-left:10px solid transparent}.tickets-box .ticket-title{font-weight:600;font-size:clamp(17px,15.4px + .32vw,20px);line-height:1;margin-bottom:clamp(7px,5.4px + .32vw,10px)}.tickets-box .ticket-text{font-weight:400;font-size:14px;line-height:1;color:#757575}.tickets-box .ticket-bages{display:flex;gap:10px;margin-top:clamp(10px,7.34px + .53vw,15px)}.tickets-box .tickets-item{display:flex;align-items:center;gap:20px;padding:clamp(12px,7.74px + .85vw,20px);border-bottom:1px solid #E0E0E0}.tickets-box .tickets-item.accordion-item{flex-direction:column;align-items:stretch;gap:0;padding:0}.tickets-box .accordion-header{display:flex;justify-content:space-between;align-items:center;padding:clamp(12px,7.74px + .85vw,20px);width:100%;gap:12px;transition:background-color .2s ease}.tickets-box .accordion-header:hover{background-color:#f9fafb}.tickets-box .accordion-title-section{display:flex;align-items:center;flex:1;cursor:pointer;gap:12px}.tickets-box .accordion-status-icon{width:20px;height:20px;flex-shrink:0;object-fit:contain}.tickets-box .accordion-header .ticket-title{margin:0;flex:1;text-align:right}.tickets-box .accordion-header .chevron{font-size:12px;color:#64748b;transition:transform .3s ease;flex-shrink:0;margin-left:12px;padding:4px;display:flex;align-items:center;justify-content:center}.tickets-box .accordion-header-actions{display:flex;flex-direction:row;gap:10px;flex-shrink:0}.tickets-box .accordion-header-actions .btn{font-weight:500;font-size:14px;line-height:100%;padding:7px 15px;white-space:nowrap}.tickets-box .accordion-content{overflow:hidden;animation:slideDown .8s ease-out}.tickets-box .ticket-content{flex:1}.tickets-box .ticket-action{display:flex;flex-direction:column;gap:14px}.tickets-box .ticket-action .btn{font-weight:500;font-size:14px;line-height:100%;padding:7px 15px}.tickets-box .ticket-content{padding-right:clamp(30px,22.02px + 1.6vw,45px);position:relative}.tickets-box .ticket-content:after{content:"";position:absolute;top:5px;right:0;width:clamp(18px,14.28px + .74vw,25px);height:clamp(18px,14.28px + .74vw,25px);background-image:url(../img/success-icon.svg);background-size:contain;background-position:center;background-repeat:no-repeat}.tickets-box .accordion-item .ticket-content{padding-right:0}.tickets-box .accordion-item .ticket-content:after{display:none}.tickets-box .ticket-alert .ticket-content:after{background-image:url(../img/alert-icon.svg)}.tickets-box .ticket-warning .ticket-content:after{background-image:url(../img/warning-icon.svg)}@media (max-width: 568px){.tickets-box .tickets-item{flex-direction:column;align-items:flex-start;gap:15px;padding-inline:10px 0}.tickets-box .tickets-item.accordion-item{padding:0}.tickets-box .accordion-header{padding:12px 10px;flex-direction:column;align-items:stretch;gap:12px}.tickets-box .accordion-title-section{width:100%}.tickets-box .accordion-header-actions{width:100%;flex-direction:column}.tickets-box .accordion-header-actions .btn{width:100%}.tickets-box .accordion-content{padding:12px 10px!important}}